1. About these Terms
These Website Terms of Use (Terms) govern your access to and use of xworks.systems and any public pages operated by Xworks Holdings Ltd that link to these Terms (the Site). By using the Site, you agree to these Terms. If you do not agree, you must not use the Site.
If you use the Site on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms. References to you include that organisation where applicable.
2. Who we are
The Site is operated by Xworks Holdings Ltd (Xworks, we, us or our), a company incorporated in England and Wales with company number 16771998, at 66 Paul Street, London EC2A 4NE, United Kingdom.
3. What Xworks does — and does not do
Xworks provides verification infrastructure for fragmented physical supply chains. The technology helps receive, structure and check operational evidence, identify gaps and prepare decision-grade records for independent review.
Xworks is not a certification body, verification and validation body, auditor, regulator, law firm or professional adviser. Xworks does not itself grant certification, regulatory approval or compliance status. Final assurance decisions rest with independent third parties that are not owned or controlled by Xworks. Preparing a record for review is not itself verification.
Where the Site describes a record as verified, that description applies only where a named independent third party has made the relevant assurance decision and only within the stated scope. It must not be read as extending to other claims, sites, periods, materials or regulatory requirements.
Artificial intelligence may be used for controlled ingestion tasks, such as extraction, translation or classification. It is not used by Xworks to verify claims, score evidence, approve records or assign verification states.
4. Information only; no offer or advice
The Site describes Xworks and its approach. Site content is general information only. It is not legal, regulatory, accounting, tax, technical, investment, environmental or other professional advice, and it is not a substitute for advice based on your circumstances.
Nothing on the Site is an offer, promise, warranty or commitment to provide services, accept evidence, achieve a result, obtain assurance, satisfy a regulator or meet a particular standard. A booking request, contact-form submission or discussion does not create a contract. Services are supplied only under a separate written agreement signed or otherwise accepted by Xworks.
Regulatory frameworks, standards and guidance change. You are responsible for checking the requirements that apply to you and for deciding whether any Xworks output is suitable for your intended use.
5. Permitted use
You may access and use the Site for lawful, internal business or personal information purposes. This permission is limited, non-exclusive, non-transferable and revocable. It does not permit commercial exploitation of Site content or access to any Xworks platform or service.
6. Prohibited use
Except where applicable law expressly permits the activity and does not allow it to be restricted, you must not:
- copy, reproduce, republish, sell, license, distribute or commercially exploit material from the Site;
- scrape, crawl, index, harvest, download in bulk or access the Site by automated means, except ordinary search-engine indexing that complies with our robots instructions;
- use Site content, data, structure or outputs to train, fine-tune, ground, evaluate or develop an artificial-intelligence or machine-learning model without our prior written permission;
- reverse engineer, decompile, probe or attempt to discover source code, models, schemas, scoring logic, control logic, security controls or non-public architecture;
- circumvent access controls, test vulnerabilities, interfere with operation, introduce malicious code or impose an unreasonable load on the Site;
- misrepresent your identity, authority, relationship with Xworks, assurance status or the scope of any verification;
- remove or alter any copyright, trade mark, provenance, assurance-scope or other notice;
- use the Site in a way that is unlawful, fraudulent, defamatory, misleading, harmful or infringes another person's rights; or
- help or permit another person to do any of the above.
7. Intellectual property
Xworks and its licensors own all rights in the Site and its contents, including text, graphics, visualisations, interfaces, trade marks, software, methods, taxonomies, schemas, workflows, record structures, control logic and know-how. All rights not expressly granted are reserved.
Xworks, the Xworks name and logo, and related product and service names are trade marks or brand assets of Xworks. You may not use them, or imply endorsement, partnership, certification or affiliation, without prior written permission.
No access to the Site transfers any right in Xworks technology, background intellectual property, confidential methods or data architecture. Public descriptions do not waive confidentiality or create an implied licence.
8. Illustrations, calculators and regulatory references
Examples, records, scenarios, calculations, savings estimates and financial figures shown on the Site may be illustrative. They are not forecasts or guarantees and may use stated assumptions. Operating burden, delayed value and value at risk are distinct concepts and should not be combined unless the methodology expressly permits it.
References to laws, standards or frameworks — including PPWR, EUDR, DPP, DIWASS, CBAM, CSRD and EPR — do not state that use of Xworks alone achieves compliance. Responsibility for compliance remains with the person subject to the relevant requirement.
9. Independent third parties and external links
The Site may identify or link to independent verification bodies, standards organisations, research institutions, infrastructure providers or other third parties. Unless expressly stated, this does not mean that the third party endorses Xworks, is responsible for Xworks, or is an agent, partner or group company of Xworks.
External sites and services are controlled by their operators. We are not responsible for their availability, security, content, claims or privacy practices. A link is provided for convenience and does not constitute endorsement.
10. Contact forms and information you send
Public contact forms are for business enquiries and arranging an initial evidence review. They are not a secure evidence-submission channel. Do not send evidence files, trade secrets, security credentials, special-category personal data, criminal-offence data or other sensitive or confidential material through a public form.
You are responsible for information you submit and must have the right to provide it. You grant Xworks a limited right to receive, copy and use the submission only as reasonably necessary to respond, assess the enquiry, prevent abuse, maintain appropriate records and comply with law. This does not transfer ownership of your information.
Unless Xworks has agreed confidentiality in writing, submitting information through the public Site does not create a duty to treat business ideas or unsolicited materials as confidential. If confidentiality matters, contact us first to put suitable terms in place.
11. Security and responsible conduct
You must not attempt security testing, vulnerability scanning or access to non-public systems without our prior written authorisation. If you believe you have found a vulnerability, stop testing, do not access or retain personal data, and notify us through the Site contact form or at hello@xworks.systems.
Internet transmission is not completely secure. Although we take proportionate measures, we cannot guarantee that the Site will be free from vulnerabilities, interruption or malicious code. You are responsible for using appropriate device, network and security controls.
12. Availability and changes to the Site
We may change, suspend, withdraw or restrict any part of the Site without notice. We do not guarantee continuous availability, error-free operation or that content will remain current. We may restrict access where reasonably necessary for security, maintenance, legal compliance or protection of our rights.
13. Privacy and storage technologies
Our Privacy Notice explains how we process personal data. Our Cookie Notice explains the cookies and similar technologies used by the Site and the choices available to you. Those notices form part of the information provided with these Terms, but do not create contractual rights beyond applicable law.
14. Disclaimers
To the fullest extent permitted by law, the Site and its content are provided as available and without representations, conditions or warranties, whether express, implied or statutory. For business users, we exclude implied conditions, warranties and terms relating to satisfactory quality, fitness for purpose, accuracy, non-infringement and reasonable care and skill in relation to the free public Site.
We do not warrant that Site content is complete, accurate, current or suitable for a particular purpose, or that use of it will lead to assurance, approval, compliance, commercial value or any other outcome.
15. Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.
If you are a business user, Xworks will not be liable in connection with the Site for any indirect or consequential loss, or for loss of profit, revenue, business, contracts, opportunity, anticipated savings, goodwill, reputation or data. Subject to the preceding paragraph, Xworks' total aggregate liability arising out of or relating to the Site and these Terms is limited to GBP 100.
If you are a consumer, we are responsible only for loss or damage that is a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. The Site is provided for business information; we are not liable to a consumer for business losses. Your mandatory consumer rights are not affected.
16. Breach of these Terms
If you breach these Terms, we may suspend or block access, preserve relevant evidence, notify affected parties or authorities, and take legal action. You remain responsible for losses and reasonable costs caused by your unlawful use or material breach.
17. Changes to these Terms
We may update these Terms to reflect changes to the Site, our practices or applicable law. The current version is the version published on the Site. The “Last updated” date shows when it was most recently revised. Continued use after an update means the revised Terms apply from your next use.
18. General
If a provision is unlawful or unenforceable, it will be treated as modified to the minimum extent necessary, and the remaining provisions will continue. A delay in enforcing a right is not a waiver. These Terms do not give enforcement rights to any third party under the Contracts (Rights of Third Parties) Act 1999.
These Terms are the entire agreement between you and Xworks regarding use of the public Site. They do not replace any confidentiality agreement, order form, statement of work, platform agreement or other commercial contract between you and Xworks.
19. Governing law and jurisdiction
For business users, these Terms and any non-contractual obligations arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
If you are a consumer, the laws and courts of your home jurisdiction may also give you mandatory rights. Nothing in these Terms deprives you of those rights.
20. Contact
Questions about these Terms may be sent through the website contact form, emailed to hello@xworks.systems, or posted to Xworks Holdings Ltd, 66 Paul Street, London EC2A 4NE, United Kingdom.